Returns

Once the order has been received at the customer's address, the customer will have the legal period available to return the product if they are not fully satisfied with it (60 days). In that case, the customer must notify us by e-mail and return the product in perfect condition in its original packaging.
Once the condition of the product has been checked, DOMODIS will refund the amount paid to the customer within 30 days of receiving it.

Domodis.es retains ownership of the goods until the corresponding amounts have been paid in full, and may request their return and claim any costs incurred.

Where we ship

Online orders are shipped within Spain only. If you are in another country, message us on WhatsApp or write to domodis@domodis.es and we'll look at your case.

Shipping and shipping costs

Shipping costs are included on all our products, sent via Correos Express or similar. If the customer wishes to use any other shipping method, it will be at their own expense.

Delivery times

The delivery time for standard shipments is estimated at 48 to 72 hours for items usually in stock (standard products without special configuration). Other special products may require a longer period, of which you will be informed. In any case, our delivery times do not exceed 20 days.

GPS collars for livestock are made to order: allow 15–20 days for manufacturing, after which they are sent by express courier.

Shipments are sent using the Paquete Azul service (Correos). The delivery times indicated are approximate and are calculated from the moment the goods leave our warehouse.

Shipping costs are included on all our products, sent via Correos Paquete Azul or similar (mainland Spain and the Balearic Islands). If the customer wishes to use any other shipping method, it will be at their own expense.